Satisfaction Surveys - Monthly Plans

Employee Benefit Preference Survey for Metro Coast Insurance

Collect and ACT on Customer Feedback in Real Time

One of the hardest parts about running a customer-focused business is that the people who speak up are often the happiest and unhappiest customers. But, their feedback is extremely valuable. It doesn’t make it any easier to guess what the remaining majority are thinking, but acting on customer insights from the more passionate minority will provide long-term value and strengthen your relationship with all customer segments; it is essential that you know what’s going on in their minds.

Survey and Loyalty Program Integrations

Easily Integrated with Loyalty, Social & Email Programs

Collect customer suggestions and comments to measure performance of stores, customer-contact employees, salespersons, and at the organizational level. Then, instantly respond to customer concerns and use real-time information to improve your business everyday.  Use receipts, invoices, billing statements, branded survey URL’s, QR codes, graphically enhanced emails, social media links, and/or customer databases to invite respondents to your survey.

Monthly Survey Plans

Basic Feedback

As low as $299/month*
Up to 10 Questions on 1 Survey Page

Basic Question Types

Custom Survey Branding

Branded Survey URL ($25)

QR Codes, iFrame, JavaScript Available

Unlimited Responses

Mobile Friendly

$99 set-up fee

*Monthly rate is ‘per report filter.’
(location-based reports, account rep reports, etc.)
tiered pricing: more filters, lower monthly rate

Collect Basic Feedback

Advanced Insights

As low as $499/month*
Up to 10 Questions on 2 Survey Pages

Basic + Advanced Questions

Triggered Email Alert to Management

Custom Follow-up Email

Custom Branding & Formatting

Show/Hide Triggers

Mobile Friendly

$199 set-up fee

*Monthly rate is ‘per report filter.’
(location-based reports, account rep reports, etc.)
tiered pricing: more filters, lower monthly rate

Harness Advanced Insights

All the Right Stuff

As low as $699/month*
Up to 15 Questions on 3 Survey Pages

2 Triggered Email Alerts to Management

2 Variations for Follow-up Emails

Page Logic/Branching

Response ‘Piped’ Items

Image Choice Items

Mobile Friendly

$299 set-up fee

*Monthly rate is ‘per report filter.’
(location-based reports, account rep reports, etc.)
tiered pricing: more filters, lower monthly rate

Get the Right Stuff

Not sure where to start? Just ask.

OC Marketing Analytics would love to discuss your survey needs.

If you have questions or would like guidance on further defining your survey needs, give us a call at 714-212-6812 or email research@AnalyticsOC.com.